Math IT Support Knowledge Base

• 1. FAQ

  • 1.1. Where are there computers that I can use?
  • 1.2. Where can I learn about technology service outages?
  • 1.3. How do I print?
  • 1.4. How do I change my Math password?

• 2. Email

  • 2.1. E-Mail Client Configuration
  • 2.2. Email Details
  • 2.3. Using an IMAP Client with Gmail
  • 2.4. Web Mail
  • 2.5. Email Forwarding
  • 2.6. Auto-Replies (Vacation Responses)
  • 2.7. Math Gmail Settings for Thunderbird
  • 2.8. Thunderbird-Gmail Server Settings
  • 2.9. Thunderbird - math smtp server
  • 2.10. iPhone and iPad Setup for Math Gmail
  • 2.11. Android Setup for Math Gmail
  • 2.12. Mac Mail Setup for Math Gmail
  • 2.13. Internal Department Email Lists

• 3. Math Accounts

  • 3.1. Turn on 2-Step Verification for your Math account
  • 3.2. Department of Mathematics Network Accounts
  • 3.3. New Account Information
  • 3.4. Network Account Management
  • 3.5. Passwords
  • 3.6. Account Quotas
  • 3.7. Network Account and Math Email Removal
  • 3.8. Transferring your Math Google Workspace for Education email and files

• 4. Printing

  • 4.1. Printer Access
  • 4.2. Adding the M401 and ENR2 Konica Printers to a Windows Computer
  • 4.3. Adding the Konica Minolta Printers KM-401 or KM-ENR2 to a Mac (ver 2)
  • 4.4. Adding the Konica Minolta PaperCut Printers on Linux
  • 4.5. Using the Card Reader on the Konica Minolta Printer/Copiers
  • 4.6. Checking your print quota on the Konica Minolta Printer/Copiers
  • 4.7. Printing from the M401-B Public Windows Computer
  • 4.8. Cancel your print job submitted to the Konica Minolta Printer/Copiers
  • 4.9. Printing from the public iMac (Kingham) in Math 401 N
  • 4.10. Scanning to Google Drive from KM-ENR2 and KM-401

• 5. Google Apps

  • 5.1. How do I know if I am using Backup and Sync from Google?
  • 5.2. Setting Up Google Drive for Desktop to Replace Backup and Sync
  • 5.3. Google Apps for Education - Math
  • 5.4. Add your Google Calendar to an Outlook Calendar
  • 5.5. Transfer Files or Email to another Google Account
  • 5.6. Classic Sites Move to New Sites

• 6. Webpages

  • 6.1. Change your Profile and Office Hours Information on our Website
  • 6.2. Create a Personal homepage

• 7. Remote Access to Math Accounts

  • 7.1. Remote Access
  • 7.2. UA VPN for Math Dept
  • 7.3. Mathematics VPN -- Virtual Private Network
  • 7.4. VNC - Remote access and control of your Linux Desktop Environment
  • 7.5. Setting Up Your VNC Service
  • 7.6. Alternatives to VNC
  • 7.7. Remote Shell Access to Your Network Account
  • 7.8. Running software remotely or in the background
  • 7.9. Transferring Files To/From Your Network Account
  • 7.10. WinSCP for File Transfer
  • 7.11. How to Use PuTTY to Connect to a Remote Computer
  • 7.12. VNC via SSH Tunneling
  • 7.13. PuTTY - SSH w/ Tunneling
  • 7.14. Connecting to Math VPN - Mac OS Sierra and above
  • 7.15. How to Use PuTTY to Connect to a Remote Computer

• 8. Software

  • 8.1. Antivirus & Malware
  • 8.2. Logging in to Adobe Acrobat Pro DC for Windows
  • 8.3. Logging in to Adobe Acrobat Pro DC for Macintosh

• 9. Networks

  • 9.1. Available Networks
  • 9.2. Using Personal Equipment

• 10. Computers and Laptops

  • 10.1. Computers and Laptops
  • 10.2. Personal Equipment - Antivirus and Malware

• 11. High Performance Computing

  • 11.1. High Performance Computing

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